Shipping Policy
Turnaround Time | For Custom Shirts & Decal Designs
Once the quote and artwork is approved, our turnaround time is approximately 4-7 business days after 1-2 business day(s) of order processing time.. Depending on our schedule, we can also offer rush services for those that need their orders sooner.
For Pre Made Designs: Turnaround time is 3-5 business days after 1-2 business day(s) of order processing time.
Turnaround Time | For Jewelry
Once payment is received, our turnaround time for production is approximately 4-7 business days. Depending on our schedule, we can also offer rush services for those that need their orders sooner. Once completed it will take 2-3 business days shipping via USPS to the confirmed shipping address provided.
Terms and conditions are subject to change without notice.
Return & Exchange Policy
Returns:
Returns accepted for damaged products only ie bad prints, damaged shirts (ie hole, rip) caused by EBB. Returns will not be accepted for size exchanges. Please notify us via email to authorize return. A restocking fee of $10 for returns will be charged for returns without authorization. A fee of $10 will be applied to orders in addition to another $10 shipping fee will be charged for any orders returned due to not being deliverable (i.e. P.O. Box full, customer missed delivery and didn't schedule a redelivery/pick up with the local USPS in allowed time). Please insure all shipping information provided is correct.
Refunds:
Full/Partial refund must be pre approved before issuance. Refunds are only issued in cases of gross negligence/error with an order. A full refund, once approved, will be issued once the product has been returned and received back into the warehouse. Partial refunds, once approved, will be issued in the case of an error (i.e. wrong color etc.) but customer chooses to keep the product instead of returning it back to the warehouse.
Terms and conditions are subject to change without notice.